Scope
This policy applies to information collected through this website, appointment interactions, clinical communications, and healthcare services provided in medical oncology, including support for diagnosis, treatment planning, follow-up care, and survivorship guidance.
Information We Collect
- Contact details such as name, phone number, email address, and location details shared for appointments.
- Health-related information you choose to share for medical care, second opinions, or treatment coordination.
- Uploaded documents such as medical reports, imaging summaries, prescriptions, or lab findings (if provided).
- Communication records such as appointment confirmations and consultation messages.
- Technical data such as device type, browser, pages viewed, and limited analytics data.
How We Use Information
- To schedule consultations and maintain clinical communication.
- To provide oncology care, review records, and support treatment planning and follow-up.
- To coordinate diagnostics, referrals, and multidisciplinary care where applicable.
- To improve website experience, performance, and service quality.
- To comply with applicable medical ethics, regulatory requirements, and legal obligations.
Consent & Legal Basis
We process personal data based on consent, clinical necessity, and other lawful purposes such as regulatory compliance. When you submit information through the website or share records for medical review, you confirm that you have the right to share such information and consent to its use for healthcare-related services.
Sharing & Disclosures
- With authorized clinical partners or healthcare facilities when needed for your care or coordination.
- With service providers (e.g., website hosting, email, form services) under confidentiality and security controls.
- When required by law, court order, or to protect patient safety and prevent fraud or misuse.
Security Measures
- Access control and restricted handling of patient information.
- Reasonable administrative, technical, and physical safeguards for confidentiality.
- Secure storage practices and monitoring to reduce unauthorized access.
- Limited access to sensitive information on a need-to-know basis.
No online system can be guaranteed 100% secure. We encourage you to avoid sending highly sensitive data through unsecured channels and to contact the clinic for secure sharing options when needed.
Retention
We retain personal and medical information only for as long as necessary for care delivery, follow-up, record-keeping, and compliance requirements. Retention periods may vary depending on clinical context and applicable rules.
Cookies & Analytics
The website may use cookies or similar technologies to support core functionality, improve performance, and understand usage patterns. You can manage cookie settings through your browser preferences.
Your Rights
- Request access to the personal data you have provided through the website, where applicable.
- Request correction of inaccurate personal information.
- Request deletion of certain personal data, subject to legal and medical record obligations.
- Withdraw consent for specific processing activities where consent is the basis.
- Submit queries or concerns about privacy and data handling.
Teleconsultations
For remote consultations, we follow confidentiality expectations and applicable guidance for patient privacy. We recommend that you attend teleconsultations in a private setting and avoid using shared devices where possible.
Children’s Privacy
If information is submitted for a minor, it should be done by a parent or legal guardian or with appropriate authorization as required for medical care.
Updates & Contact
We may update this policy to reflect operational, regulatory, or security changes. The latest version will be available on this page.